Auto Appointment keeps your workshop's appointment record and emails each customer 2 days and 1 day before their slot, without anyone at the front desk having to remember.
A small program runs quietly on the workshop PC. It holds the appointment record, watches the calendar and sends the reminders.
Pick a date, pick a time slot, fill in the vehicle and customer. Phone, WhatsApp, online and walk-in bookings all go in the same grid.
Every morning from the time you choose, it checks which appointments are 2 days or 1 day away. You pick the days: 7, 3, 2, 1 or on the day.
Email goes out from your own Gmail with nobody clicking. WhatsApp is one tap with the message already written. Every send is logged.
Everything below works in the concept demo today, except the item marked Planned.
Each time slot takes a set number of vehicles and shows how many places are left. A full slot locks itself.
Sent through your own Gmail account, so there is no separate email service to subscribe to.
Opens WhatsApp with the customer's number and the reminder filled in. You press send.
If the PC was off on a reminder day, the reminder goes out the next time the agent runs, as long as the appointment has not passed.
The record lives on your own PC. Other PCs and phones on the workshop network can open the screen behind a PIN.
Sending WhatsApp reminders without a click, through the WhatsApp Business Platform, is the next step.
The wording is yours to edit. The details are filled in for each customer.
Dear Hj Ahmad, This is a reminder that your vehicle is booked in with your workshop tomorrow. Date: Sat, 14 Nov 2026 Time: 9:00 AM Vehicle: Toyota Vios (BAY 1234) Service: Periodic maintenance If you need to change the appointment, reply to this email or call us. Thank you
The demo opens with 18 sample appointments. Make a booking, press "Check and send now" and watch the reminders go out. Nothing is really sent and nothing is saved.
Try the concept demo