Log phone, WhatsApp, online and walk-in bookings here. Each time slot takes 3 vehicles.
12:00 to 1:00 PM is the lunch break, no slots.
With an email, the customer gets the reminder emails automatically. Without one, the reminder shows under Reminders due for you to send by WhatsApp.
Each ticked option puts the appointment on the Reminders due list on that day. If a customer books late and an earlier reminder day has already passed, only the nearest one is shown.
The country code is added to WhatsApp numbers saved without one.
In the live system the Gmail app password is entered here and kept on the workshop PC. It is left out of this concept.
Filled in for each customer: {name} {when} {date} {time} {service} {vehicle} {plate} {workshop} {phone}. {when} becomes “in 2 days”, “tomorrow” or “today”.
{name}
{when}
{date}
{time}
{service}
{vehicle}
{plate}
{workshop}
{phone}
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